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Discontinued Makeup FAQs

Posted by Sam S. on 14th Jun 2018

What is BuyMeBeauty?

BuyMeBeauty is your one-stop online store for discontinued, hard-to-find makeup.

Do you manufacture or discontinue beauty products?

BuyMeBeauty is a distributor of beauty products from a variety of cosmetic brands. With our contacts at the most popular market places, we are able to buy up the last batch they produce to make it accessible for our customers to have and enjoy for themselves.

Why do companies discontinue their beauty products?

There's no simple answer to this question. Generally, companies discontinue beauty products in order to keep up with current trends and offer customers new innovative products.

Are you affiliated with the brands you sell (i.e. Revlon, Maybelline, etc.)?

We are a distributor of beauty products from a variety of cosmetic brands. Our amazing corporate buyers scour the world to find what our customers are looking for. Their great relationships make these products available.

Are these products safe to use?

Yes. We have an intense Quality Control Department that checks every single product when it comes into inventory and once again before an order is shipped.

What is the shelf life of your products?

The shelf life depends on the product. While mascara generally has a 3-4 year shelf life, some items, like eye shadow, have a virtually unlimited shelf life. The ingredients are what determines the shelf life. Powder-based items (eye shadow, blush, face products) can withstand time and temperature in an amazing way.

Where can I find my discontinued beauty product locally?

If you haven't been able to find your favorite makeup at a local store, it's very likely that the product has been discontinued. This means the product will no longer be sold in stores and can only be found online while supplies last.

Why does the packaging/color of my beauty product look different than what I used to buy?

There are a variety of reason why an item might look different:

  • The product might look different due to changes made to the packaging, the formula, or the color. Please, look at the pictures on our website closely to make sure the item you're purchasing matches what you have.
  • Please be aware: every computer monitor and mobile device screen shows colors differently depending on settings. This can sometimes affect the way colors are displayed.
  • The pictures on our website are taken in-house, which means that whatever you see it's what you'll get. Professional photo lighting can also affect the way the color looks.

I bought this item from BuyMeBeauty previously. The price is different now, why?

When we sell out of an item, many times we have to re-stock from a different supplier. A different supplier may charge 2x, even 3x more of what we had previously paid for the item.

I found my beauty product but the shade I want is more expensive than the others, why?

We have a note under the description of certain items that says that "Price may vary by shade", what this means is that some shades will be more expensive than others. The reason for this is because some colors are really hard to find and when we do find them, the supplier charge us more for them.

How do you get these products if they’re discontinued?

When an item is discontinued, our wholesale department purchases the excess and overstock inventory from the manufacturer or wholesale distributor.

How long will you have these beauty products in stock?

Every item is different. We might have an item with a month's worth of supply and others with a year's worth.

Do you know when you’ll get my beauty product back in stock?

While we're constantly looking for new discontinued products and trying to get popular items back, it's hard to say if we'll ever be able to re-stock a certain product since the stock may be gone for good.

Can you recommend a similar product?

No, we are not qualified to give any kind of beauty advice. This includes recommendations

I found my beauty product but I can’t add it to cart. Why is that?

If you've found your beauty product but the "Add to Cart" button doesn't work or there aren't any shades shown in the "Choose Option" drop-down, that means this product is OUT OF STOCK and can't be purchased.

I found my beauty product but my shade is not listed, why?

If you can't see your shade, it means we're out of stock or we don't have it. Our website gets updated daily and it's always up-to-date of what we have in-stock. Any sold out shade gets automatically hidden.

I don’t see what I’m looking for on your website, do you have it?

If you can't find the beauty product you're looking for, it's very likely we don't have it in stock. Our website gets updated daily and it's always up-to-date of what we have in-stock.

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Did we answer all your questions? You can always reach us via email at community@buymebeauty.com, phone at 954-568-7150, or chat with us on our website or https://www.facebook.com/BuyMeBeauty/